Why does my JBL charge 3 speakers keep disconnecting?
The main reason why your charge 3 speakers keep disconnecting is because your speakers are too far away from your phone.
Table of Contents
Causes
- Power issues
- Too much distance between your speaker and your phone/ computer
Power issues
There are two ways your speakers may face power issues first if the battery of your speakers is low, and second, if your speaker’s battery has deteriorated. In both cases, your speaker won’t be able to maintain a stable connection with your device and resulting in random cutouts.
Distance
If there is too much distance between your phone and your speaker, it will result in your speakers disconnecting from your phone. As soon as you realize your speaker is connecting on and off with your speakers, know that it means that you are starting to get out of the Bluetooth range of your phone.
Why do my JBL charge 3 speakers keep cutting out?
The reason why your JBL charge 3 speakers keep cutting out is either that your phone/ computer is too far away from it or because your speakers are receiving a signal interference from nearby devices.
Here’s how you can fix these problems:
Put your speakers near your phone/ computer
- First, ensure that your phone’s Bluetooth is turned on.
- Now ensure that your speakers have enough charging.
- Put your phone close to your speakers to ensure no signal issue is causing your speakers to cut out.
Signal interference
- Devices with 2.4GHz frequency will interfere with your speakers if they’re in proximity.
- This interference will cause your speakers to cut out from time to time.
- To stop this from happening, plug out all devices that use this frequency (or keep them far away from your speakers).
Why does JBL charge 3 speakers to keep skipping audio?
The reason why your JBL speakers keep skipping audio is that they’re receiving interference from nearby devices that are running on the same frequency (2.4GHz)
Devices in proximity that use the same frequency as your JBL speakers (typically 2.4GHz) will cause your speakers to skip audio sometimes. This is because they interfere with the signals your speaker receives- sometimes mimicking certain commands like skipping audio. To prevent this from happening, either unplug all devices running on the same frequency or keep them far away from your JBL speakers.
How can I fix JBL charge 3 speakers that keep disconnecting?
To fix your JBL speakers from disconnecting over and over again, charge them, take them to a technician, or keep them close to your phone.
Connectivity issues due to power
- Your first instinct in such cases should be to plug your speakers into a power supply.
- While it charges, don’t use your speakers and ensure that the battery fills up before you use it again.
- If connection issues keep arising, and your battery keeps dying out, then your battery has deteriorated.
- In these cases, take your speaker to an expert and see if they can replace your speaker’s battery.
- To have a claim on your warranty, though, call JBL’s customer support first. If connection issues keep arising, and no other
Signal issues
If signal issues are causing your speakers to repeatedly disconnect, bring your speakers close to your phone/ computer. The closer they are the better. Also, ensure that there are no walls between the two devices- they can weaken the signal strength.
My JBL charge 3 speakers keep turning off- how do I fix this?
The reason why your JBL speakers keep turning off over and over again is that your speaker’s battery has deteriorated.
A deteriorated battery will not be able to power your device up for long, causing it to repeatedly turn on and off. When this happens, call JBL’s customer support to see if you can claim your warranty.
Whatever you do, don’t go off opening up your speakers on your own- your warranty will become void, and you will risk damaging more of your speaker’s internal hardware.
My JBL charge 3 speakers keep disconnecting from the Wi-Fi- How can I fix this?
The reason why your speakers keep disconnecting from the Wi-Fi is either because they are too far away from the router or because of some random glitch.
Here’s a quick workaround to this problem:
- Keep your speakers in the same room as your Wi-Fi router.
- Restart your Wi-Fi router to ensure that the problem isn’t coming from there.
- Press your speaker’s power button to turn it off
- And then press the power button again to turn it back on- this should remove any glitches that might be causing this issue.
Why do my JBL charge 3 speakers keep disconnecting from Bluetooth?
The reason why your JBL charge 3 speakers keep disconnecting from Bluetooth is either that there is some other device interfering with its connection or because your device has a power issue.
Here’s how you can fix these issues:
Unplug devices that use the same frequency
Typically, nearby devices using a 2.4GHz frequency will interfere with your speakers. If this starts happening, either unplug these devices or put them far away from your JBL speakers.
Recharge your device
Another reason why your JBL speakers may keep disconnecting from Bluetooth could be because your JBL speaker’s battery is low. When this happens, charge up your device. If the issue persists, the issue might be with your device’s battery. Have a technician look at your speakers to see if a battery replacement is possible.
My JBL charge 3 speakers make a static noise- why?
The reason why your JBL charge 3 speakers are making a static/ buzzing noise is either because of outside interference, because your speaker is out of range from the device it is connected to, or because you’re using the wrong audio settings.
Here’s a guide to how you can fix these issues:
Switch off nearby devices using the same frequency
Typically, devices using 2.4GHz that are near your speaker will interfere with its normal functioning. This can result in static noises coming from your speaker. Obviously, to fix this issue, you need to unplug such devices.
Ensure that your speakers are in the range
Even though JBL speakers are wireless, it doesn’t mean that you aren’t confined to a space. The Bluetooth range of your speakers is limited, so a static noise coming from your speakers may indicate that you have treaded out of that range. Keep your mobile/ computer close to your speakers to keep this from happening.
Ensure that your speaker is in the present mode.
JBL speakers come with audio presets that you might unintentionally trigger. To get into the “normal” mode, simply reset your JBL speakers by turning them off and then turning them back on.
How can I factory reset my JBL charge 3 speakers?
There are 2 ways you can reset your JBL charge 3 speakers. The first is a soft reset, and the second is a factory reset.
Here is how you can perform these two resets:
Soft reset
- This process is very simple
- Press and hold your JBL speaker’s power button until it turns off.
- Now, simply hold down your power button until your device turns back on.
- Your soft reset is complete.
Factory reset
- Start by turning your JBL charge 3 speakers on by holding down the power button.
- Now, press down on the Bluetooth and volume button at the same time and hold them down until your device powers off.
- Once your JBL speakers shut down, press the power button until your speakers turn back on.
- When your speakers turn back on, they should automatically go into pairing mode (you’d be able to tell because your power light will start flashing blue). This will also indicate that the power reset is now complete.
My JBL charge 3 speakers aren’t connecting to the computer- why?
The reason why your JBL charge 3 speakers aren’t connecting to your computer is probably that they are facing a power issue.
Power issues can either mean a low battery or a deteriorated battery. If your speaker has a low battery, charge it back up. If your speaker’s battery is faulty, then take your JBL speaker to an expert technician- find out whether a battery replacement is possible.
My JBL charge 3 speakers aren’t connecting to my iPhone- Why?
The reason why your speakers won’t connect to your iPhone is either that the speakers are too far away from your iPhone or because there has been a glitch.
Luckily, there is an easy fix to such situations:
- Start by bringing both devices right next to each other, so there’s no chance of a signal issue causing these problems.
- Now, ensure that your phone’s Bluetooth option is enabled.
- While you’re at it, do ensure that your speakers’ batteries aren’t drained out; if this is the case; simply plug them in for some time to recharge them.
- Finally, if you’ve exhausted all other options, conduct a soft reset of your device.
- Simply use the power button to first turn off and then turn on your speakers.
My JBL charge 3 speakers aren’t connecting to my Samsung galaxy- why?
The reason why your JBL speakers aren’t connecting to your Samsung phone is either because both devices are too far apart from one another, your phone’s Bluetooth is off or your speaker’s battery is low.
Here’s what you should do:
- Start by putting the devices right next to each other to ensure that it isn’t a signal issue.
- Now, double-check whether your phone’s Bluetooth is turned on.
- Finally, plug your speakers into a power supply for a little while to ensure that the battery is sufficiently charged.
- Your speakers should connect now.