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How to Fix a Roku TV that Keeps Freezing

Why does my Roku TV keep freezing?

The reason why your Roku TV keeps freezing is because of loose connections, a weak WIFI signal, dirty ports or running outdated software.

  • Overheated TV.
  • Outdated software.
  • Weak WiFi connections. 
  • Dirt in the ports.
  • An issue with the channel.
  • Too many commands at once.

 

Loose connections

The cables behind your TV may get loosen due to slight movements. You probably didn’t notice that when dusting the dust your TV off, its cables get loosened. If the TV keeps freezing, you should first check its cables.

 

Overheated TV

If your TV has remained on for too long, it gets overheated. It would help if you powered off the TV for some time and then restarted it. The TV will stop freezing.

 

Outdated software

Smart TVs also require you to install regular updates. If you keep delaying the updates, your TV will start showing performance issues. Go to the TV’s menu and install the updates for the smooth working of the Roku TV.

 

Weak WiFi connections

Unstable connections and weak WiFi signals also cause your TV to keep freezing, spoiling your overall experience. Check your WiFi and restart your router to fix the issue.

 

Dirt in the ports

Debris build-up in the TV ports causes it to keep freezing mid-way. It would help if you regularly cleaned your ports to avoid such issues in the future. When cleaning the dust off your TV, ensure that the TV is switched off. Don’t try to do it at home if you are not well-versed in cleaning. Mishandling electronic gadgets can be dangerous.

 

An issue with the channel

Sometimes, the issue is not with the TV but with the channel. This problem has a simple solution: uninstall the channel and download it again.

 

Too many commands at once

If you’re changing the channel, lowering/increasing the volume, and pressing the Home button simultaneously, the TV will have trouble picking up on a single command. The best thing to do is to give only one command to the TV at a given time.

 

Fixing a Roku TV that is freezing

 

How to fix a Roku TV from freezing?

 

Power Cycle the TV [Method 1]

  1. Power off the TV.
  2. Take out all the cable connections.
  3. Hold the power button on the TV.
  4. Press it for at least 5 seconds.
  5. Release the button.
  6. Wait for at least 1 minute.
  7. Plug back the cable.
  8. Press Power on the remote.
  9. Keep holding it until the lights on the TV light up.

 

Restart the TV [Method 2]

  1. Go to Settings.
  2. Click on System.
  3. Choose System Restart.
  4. Select Restart.

 

Check the Source Device [Method 3]

  1. Take out the cables that are connected to the cable box.
  2. Check if there is any dust in the ports/plug-in areas of the box.
  3. Plug the cables back into their ports.
  4. The freezing issue should be resolved.

 

Update the TV [Method 4]

  1. Press the Home symbol.
  2. Go to Settings.
  3. Choose System.
  4. Go to System update.
  5. Click on Check Now.
  6. All available updates will be installed.

 

Reset the TV [Method 5]

Removed the external devices from the TV.

  1. Turn off the TV.
  2. Unplug the power cable.
  3. Wait for 2 minutes.
  4. Insert the cable into the power socket.
  5. Switch on the TV.

 

Contact the Roku Support [Method 6]

That your Roku TV is freezing could be because of any internal problem that you cannot resolve on your own. In that case, you should take your TV to the customer center. A representative will examine the device and see if they can resolve the problem or if it’s time for a replacement.

 

How do I stop my Roku from freezing?

An important step that you can take to stop your TV from freezing is to install the available updates. It can be done through these steps:

  1. Press the Home symbol.
  2. Go to Settings.
  3. Choose System.
  4. Go to System update.
  5. Click on Check Now.
  6. All available updates will be installed.

Another step to take is to have a stable internet connection. Restart your router and talk to your internet provider to fix the issue. Also, keeping the TV free from the cache is another good way of avoiding such problems in the future.

 

Why does my Roku tv keep freezing and restarting?

WiFi instability is a major cause of the constant freezing of the TV. If you want to ensure that your TV doesn’t witness any problems while streaming, ensure that it’s connected to a stable network. Check your router and reset it to fix the problem.

 

What do I do when my Roku TV is frozen and won’t turn off?

If your Roku TV is frozen and won’t turn off, you should use the physical reset button to fix the issue. Take a pin and hold the reset button for 20 seconds. The TV will restart.

 

How to reset your Roku Smart TV?

To rest your Roku Smart TV you will need to press the home button, go to settings, system, click on power, and then choose system restart.

 

The following methods will help you reset your Roku Smart TV:

 

Method 1

  1. On the Roku remote, press Home.
  2. Go to Settings.
  3. Choose System.
  4. Click on Power.
  5. Choose System restart.

 

Method 2

  1. Press Home.
  2. Go to Settings.
  3. Choose System.
  4. Select Advanced system settings.
  5. Go to Factory reset.
  6. Choose Factory reset everything. 
  7. Follow the on-screen instructions.

 

Method 3

  1. Removed the external devices from the TV.
  2. Turn off the TV.
  3. Unplug the power cable.
  4. Wait for 2 minutes.
  5. Insert the cable into the power socket.
  6. Switch on the TV.

 

Why does my Roku TV keep lagging?

The reason why your Roku TV keeps lagging is because of a faulty remote controller or WiFi instability. It would help if you had a stable WiFi connection to ensure your TV works well. Also, you should regularly check the status of your TV remote. If its batteries have been inside for quite some time, you should go for their replacement.

Corrupt cache files also lead to this issue. The best way to deal with this is to clear the cache regularly. Such files also cause storage issues, so it is better to keep the device clean.

If your device is not updated, it may show some performance issues. You must install the available updates timely to avoid such issues. 

 

How to fix a Roku TV that keeps lagging

Restart the TV [Method 1]

  1. Go to Settings.
  2. Click on System.
  3. Choose System Restart.
  4. Select Restart.

 

Reset the TV [Method 2]

  1. Removed the external devices from the TV.
  2. Turn off the TV.
  3. Unplug the power cable.
  4. Wait for 2 minutes.
  5. Insert the cable into the power socket.
  6. Switch on the TV.

 

Reset the Remote [Method 3]

  1. Remove the batteries from the remote.
  2. Hold its power button for around 15 seconds.
  3. Reinsert the batteries.
  4. Place the cover of the remote.
  5. Turn on the TV.

 

How do I fix a Roku tv stuck on the logo?

The problem occurs when you have a corrupted SD card. To fix the issue, follow these steps:

  1. Turn off the TV.
  2. Take off the cables.
  3. Wait for 5 minutes.
  4. Remove the SD card.
  5. Plug the TV back.
  6. Turn it on.
  7. See if it turns on.
  8. Turn it off and insert the SD card; ensure that the card’s position is correct.
  9. Turn on the TV.
  10. This time, the TV will erase all the previous data of the card and save it as new. 

 

Another method to fix the issue is to restart the TV.

 

Follow these steps to do so:

  1. Press the Home button 5 times.
  2. Press the Up button once.
  3. Press the Rewind button twice.
  4. Press the Fast Forward button twice.
  5. Wait for the TV to turn off.

 

Why does my Roku TV keeps freezing on YouTube?

The reason why your Roku TV keeps freezing on YouTube is because of its outdated software. You should install the updates to resolve the issue. You can also reset the TV to resolve the problem promptly. 

 

Update the TV [Method 1]

  1. Press the Home symbol.
  2. Go to Settings.
  3. Choose System.
  4. Go to System update.
  5. Click on Check Now.
  6. All available updates will be installed.

 

Reset the TV [Method 2]

  1. Removed the external devices from the TV.
  2. Turn off the TV.
  3. Unplug the power cable.
  4. Wait for 2 minutes.
  5. Insert the cable into the power socket.
  6. Switch on the TV.

 

Why does my Roku TV keeps freezing on Netflix?

The reason why your Roku TV keeps freezing on Netflix is because of an unstable internet connection. A TV can stream content if connected to the internet with a speed of 3.0Mbps (for standard content) and 9Mbps for content in HD. If your internet specs don’t match, your TV will not be able to stream the content easily.

Another reason for constant freezing could be cache files. Your TV download files from the server to display and then delete them. It encounters storage issues when it fails to delete unnecessary files on time. Such problems cause lags in the TV’s display, making it freeze.

 

How to fix the issue:

  1. Go to Home.
  2. Choose the Netflix app.
  3. Press the asterisk (*) button on your remote.
  4. Go to Remove Channel.
  5. Choose Settings.
  6. Select System.
  7. Choose System Restart.
  8. Once this process is completed, you can redownload the Netflix app.

Ernie Lo

Ernie Lo is a qualified web designer and web developer. He works as an IT support technician and website manager at Benleigh Vending, and he also fixes vending machines.

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