How to Fix a TV Menu that keeps Popping Up (STEPS)


Why does my TV menu keep popping up?

The main reason your TV menu may keep popping up is due to Store Demo mode, Home Auto Launch, outdated system, or a faulty remote.

 

  • Store Demo Mode
  • Home Auto Launch
  • Outdated System
  • Faulty Remote

 

Store Demo Mode

  • If the Store Demo mode is turned ON, it can show you the pop-up menu every time you switch ON your TV. In smart TVs, this mode reduces customer interaction, which can turn out to be a vexing experience for many viewers.

 

Home Auto Launch

If the Home menu of your TV blocks the input or channel section, it means the Home Auto Launch feature is set. This model is not designed for homes but is suitable for public spaces or businesses. Turning this mode OFFis the best solution.

 

Outdated System

Every smart TV requires frequent updates that are available through the Home menu. In case you haven’t updated your television in a while, it can make the update message pop up when you turn your smart TV ON.

 

Faulty Remote

Due to regular wear and tear, if your remote has stopped working or is damaged, the Home screen menu may show up when you switch your TV ON. That’s because some buttons are stuck or stopped working.

 

TV menu keeps popping up

 

How do I stop the menu from popping up ON my smart TV?

To stop the menu popping up on your smart TV, you need to disable the Store Demo mode, turn the Home Auto Launch feature OFF, update the system and replace the remote.

 

Disable Store Demo Mode

You can try disabling the Store Demo mode to stop the pop-up menu. To do it, follow the steps below:

  1. Go to Options>Mode Setting.
  2. Change the setting from Store Demo mode to Homemade.

 

Or, you can also try the following steps to turn the Store Demo mode off:

  1. Go to Settings>All Settings.
  2. Select General Settings>Home/ Store Mode.
  3. Change the setting to Homemodefrom Store Demo.

 

Turn Home Auto Launch OFF

You can disable the Home Auto Launch feature to resolve the pop-up menu issue. Here’s how you can do it:

  1. Go to Settings>All Settings.
  2. Select General followed by additional Settings.
  3. Open Home Settings >Home Auto Launch.
  4. Turn the Home Auto Launch feature OFF.

 

Update the System

Going for a system update can fix this issue. You can try the following steps to do it:

  1. Go to Settings>System Update.
  2. When the update message appears, choose Yes. The update may take 20-30 minutes.
  3. Restart your TV.

 

Replace the Remote

If the root of this problem is a faulty remote, you can consider contacting the customer care team of your TV brand and getting the remote repaired or replaced.

 

How do I stop the menu from popping up ON my Samsung TV?

To step the menu popping up on your Samsung TV, you need to disable the Demo mode, reset Smart Hub, and power cycle the TV.

Samsung smart TVs such as the Samsung QE55Q80T users often complain about facing this issue.

 

Here are some common fixes that you can try to resolve:

 

Disable Demo Mode

This built-in mode isn’t suitable for homes but is suitable the retail stores.

 

To turn it OFF, you can try the following steps:

  1. Go to Settings>General.
  2. Choose System Manager>Usage Mode.
  3. Enter 0000 as the PIN.
  4. Choose the Home mode.

 

Reset Smart Hub

This feature can ruin your experience by showing the constant pop-up menu. To fix it, try the steps below:

  1. Select the Voice command on the remote button.
  2. Speak Reset Smart Hub loudly and wait for your TV to perform it.

 

You can also take help from the app named Samsung Smart Things to successfully reset Smart Hub.

 

Power Cycle the TV

If the cause is a software problem, power cycling your Samsung TV will fix this issue. Here’s how you can do it:

  1. Unplug your TV and wait for at least 1 minute.
  2. Drain the residual power by pressing the Power button for at least 15 minutes.
  3. Plug your TV back and it’s done.

 

How do I stop the menu from popping up ON my LG TV?

To stop the menu from popping up on your LG TV, you need to turn the Home Auto Launch OFF, disable the Store Demo mode, and update the system.

The pop-up menu is a common problem in all LG TVs including the 43UP7500PTZ. To fix it, you can try the following steps:

 

Turn Home Auto Launch Off

This mode can lead to the pop-up screen issue. To turn it OFF, you can try the following steps:

  1. Go to Settings>All Settings>General>Additional Settings.
  2. From Home Settings, select Home Auto Launch.
  3. TurnHome Auto Launch OFF.

 

Disable Store Demo mode

The Store Demo mode isn’t required if you’re watching TV at home. To fix the popping up due to this mode, try the steps below:

  1. Go to Options>Mode Setting.
  2. Change the setting to Home Mode.

 

Update the System

You can try updating your LG TV to get rid of this issue. Follow the steps below to do it:

  1. Launch Settings>System Update.
  2. From the update message that appears, choose Yes. It’ll take about 20-30 minutes.
  3. Restart your LG TV.

 

How do I stop the menu from popping up ON my Sony TV?

To stop the menu from popping up on your Sony TV, you need to disable the Demo mode and turn OFF the e-POPs.

The hacks mentioned below are suitable for all Sony smart TV models including the Bravia XR Z9J and the Bravia XR X0OJ.

 

Disable the Demo Mode

Here’s how you can turn the Demo mode OFF and fix the pop-up issue:

  1. Go to System>Retail mode settings.
  2. Turn the Demo mode OFF.

 

Turn OFF The e-POPs

Removing the e-POPs is simple and it can resolve the pop-up issue. Try the following steps to do it:

  1. Press the Menu or Home button on your remote.
  2. Go to Settings>Setup>Initial Setup.
  3. Follow the instructions and choose Home under the Viewing Environment section.

 

How do I stop the menu from popping up ON my TCL TV?

To stop the menu popping up on your TCL TV, you need to disable the Store Demo mode, update the system and replace the remote.

All TCL TV models can have this issue including the 65C725. No worries as there are some simple fixes.

Disable Store Demo Mode

The pop-up problem may resolve if you disable the Store Demo mode on your TCL TV. Here’s how you can do it:

  1. Go to Settings>All Settings.
  2. Select HomeStore Mode from General Settings.
  3. Change the setting to Home Mode from Store Demo.

 

Update the System

If your system requires an update, it can lead to a pop-up screen issue. You can fix it by following the steps below and running an update:

  1. Go to Settings>System Update. An update message will appear.
  2. Choose Yes. It may about 20-30 minutes.
  3. Restart your TCL TV.

 

Replace the Remote

If none of the above methods work, the pop can be due to faulty remote buttons. You can resolve this issue by replacing the old remote with a new one.

 

How do I stop the menu from popping up ON my Hisense TV?

To stop the menu popping up on your Hisense TV, you need to hide the Freeview menu and power recycle your TV.

Your Hisense smart TV and every other model such as the 65M7000UWG can have this common issue. You can fix it by trying the methods below.

 

Hide the Freeview Menu

You can try hiding the Freeview pop up to resolve this issue by following the steps below:

  1. Go to MORE by pressing the Red button.
  2. Go to SETTINGS >MINI GUIDE TIMEOUT.
  3. Turn it Off by pressing the RETURN key.

 

Power Recycle Your TV

You can try power cycling your Hisense TV to fix the pop-up issue. Try the steps below to do it:

  1. Unplug your TV.
  2. Wait for at least 1 minute.
  3. Pressing the Power button for at least 15 minutes to drain the residual power.
  4. Plug your TV and turn it On.

 

How do I stop the menu from popping up ON my Insignia TV?

To stop the menu popping up on your Insignia TV, you need to change the Store Demo mode, clean the contacts and replace the battery.

Insignia smart TVs such as the NS-32DF310NA19 have this issue in common. Here are some fixes explained so that you can fix them.

 

Change the Store Demo Mode

The root of this problem could be the Store Demo mode. You can change it by following the steps below:

  1. Go to Options>Mode Setting.
  2. From Store Demo, change the setting to Home Mode.

 

Clean the Contacts

You may need to clean the contacts to resolve this issue. Follow the steps below to do it:

  1. Turn your Insignia TV Off.
  2. Lay the TV screen on the floor. It should face the floor.
  3. Removing the screws.
  4. Take OFF the back panel of the TV.
  5. Clean the contacts and screw back your TV screen and cover.

 

Replace the Battery

If none of the above methods work, it can be a battery problem. To fix it, you may need to replace the old battery with a new one.

 

How do I stop the menu from popping up ON my Vizio TV?

To stop the menu from popping up on your Vizio TV, you need to update the system and turn the Home Auto Launch Off.

Vizio smart TVs including the D24f-J09 can have this issue. Here are some simple fixes that you can try.

 

Update the System

Updating your Vizio TV can help you to get rid of this issue. You can try the steps below to do it:

  1. Open Settings>System Update.
  2. From the update message, choose Yes. The process may take about 20-30 minutes.
  3. Restart your Vizio TV.

 

Turn Home Auto Launch OFF

The pop-up screen issue may be resolved when you turn the Auto Launch OFF. To do it, try the following steps:

  1. Navigate toSettings>All Settings.
  2. Open General>Additional Settings.
  3. Select Home Auto Launch from Home Settings.
  4. Turn Home Auto LaunchOFF.

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