How To Fix JBL Charge 4 Speaker Keeps Disconnecting/Not Working


Why does my JBL Charge 4 speaker keep disconnecting?

The main reason why your JBL Charge 4 speaker keeps disconnecting is because of bluetooth pairing issues, electrical interference from other devices or faulty software.

 

It arises because of the long distance between it and the audio source – your smartphone or laptop.

 

Possible Causes

  • Power issues
  • Interference of other devices
  • Too many connected devices
  • Software issues
  • The low battery of the speaker

 

Pairing Issues

JBL Charge 4 wireless speakers may not work well with all smartphones or laptops. Some phones cannot connect to the speakers. It is mostly because of the incompatibility of the device. Such pairing issues make it difficult for the speakers to connect to the device.

 

Power Problems

All electronic gadgets depreciate. They are usable for a fixed period. After this period, the battery becomes weak and cannot hold a charge for too long. Such power issues don’t go away, and you will have to get a new speaker set.

 

Interference Of Other Devices

Electrical interference disrupts the signals received by a wireless speaker. They result in weak connections between the speaker and the audio source.

 

Too Many Connected Devices

If too many devices are connected to the audio source, the speaker fails to hold its connection for too long.

 

Software issues

If the audio source –smartphones or laptops – is not updated, it cannot get connected to the speaker. All operating systems send regular updates to the device; you must install them timely to avoid any hiccups.

 

Low Battery

If you speaker’s battery is low (not because of any fault), it keeps disconnecting from the audio source. At times, the speaker shuts down on its own. You are notified if you are using the speaker and the battery is at 5%. However, if the speaker is not already connected to your phone or laptop, it doesn’t get connected if it has a low battery.

 

Why JBL Charge 4 keeps cutting out?

The reason your JBL Charge 4 keeps cutting out is because of its damaged circuit board or battery. A faulty battery cannot hold a charge for too long. You will need to get a replacement battery to eliminate the issue.

 

In most cases, you can find a replacement battery easily; however, components of some JBL speaker models are hard to find–the JBL Charge 4 replacement battery is easier to find, though. If the motherboard of your speaker is damaged, it’s time you got a new pair of speakers.

Also, check if the speakers are cleaned. Debris buildup inside the speakers impairs their performance and creates problems for users. Regular cleaning of the speakers is recommended for their optimal performance.

 

JBL Charge 4 speaker disconnecting
Image Copyright: Kirillzumix@yandex.ru/Depositphotos.com

 

Why JBL Charge 4 keeps skipping audio?

The reason your JBL Charge 4 keeps skipping audio every 4-5 minutes is because of its incompatibility with the audio source. Another possible reason for this issue could be the fact that the source is outside the speaker’s range.

 

If the speaker is facing the incompatibility issue, there is nothing that you can do about it. If you want to use wireless speakers, you will have to get a new speaker set – preferably a different model.

 

If the speakers were working fine earlier, the problem could be resolved through resetting. You will have to turn off the speaker set; wait for at least 10-15 seconds; turn it back on; reconnect it with the device.

 

How To Fix JBL Charge 4 Speakers That Keep Disconnecting

To fix JBL charge 4 speakers that keep disconnecting, reset your speaker, reduce the distance between speaker and device or charge the speaker.

 

Reset Your Speaker [Method 1]

  1. Press the Power button.
  2. Simultaneously hold the Bluetooth and volume (+) button.
  3. Keep pressing it until the speaker turns off.
  4. Turn on the speaker by holding Press.
  5. Now that the speaker has been turned on, it is reset. It will now be in the pairing mode.

 

Reduce The Distance Between The Speaker And The Device [Method 2]

  1. Get your speaker closer to Wi-Fi.
  2. Sit in the same room where Wi-Fi is.
  3. Turn off the Wi-Fi router.
  4. Turn it on again (this step is to check whether the router is working).
  5. Connect the device.

 

Charge The Speaker [Method 3]

  1. Turn off the speaker.
  2. Plug it into the nearest power outlet.
  3. Let it charge.

 

Why does my JBL Charge 4 speaker keep turning off?

The reason your JBL Charge 4 speaker keeps turning off is because you haven’t connectedit to any device for around 10 minutes.

 

However, if you have already connected them to a device and they still keep turning off, they have a low battery:

  1. Turn them off.
  2. Plug them into the nearest power outlet.
  3. Let them charge.
  4. Turn them on after an hour or when the “full charge” light begins to blink.

 

Why does my JBL Charge 4 speaker keep disconnecting from WiFi?

The reason your JBL Charge 4 speakers keep disconnecting from WiFi is because of a weak connection or thick walls. If the router is placed in another room and the walls of that room are thick, it gets difficult for the device to connect to the WiFi. To fix the issue:

  1. Get your speaker closer to Wi-Fi.
  2. Sit in the same room where Wi-Fi is.
  3. If the problem doesn’t resolve, you should reset the Wi-Fi router. It can be done by turning off the router, waiting for 10-20 seconds, and switching the router again.

 

The speaker should get connected now.

 

Why does the JBL Charge 4 speaker keep disconnecting from Bluetooth?

The reason your JBL Charge 4 speakers keep disconnecting from Bluetooth is because of a power issue. Other reasons could be electric devices in close proximity to the speaker or thick walls.

 

Power issues mostly pop up when your speaker’s battery is dying – and when it has completed its useful life.

 

JBL Charge 4 speaker making a buzzing noise

JBL Charge 4 speakers make a buzzing noise when they have loose wires or damaged circuit board.

  1. The speakers may also make a buzzing noise due to condensation. Moisture from water droplets can build up inside the speaker, resulting in buzzing sounds in the speakers. You can use a lint-free cloth to clean the set.
  2. Electromagnetic waves in the surrounding also create a buzzing noise in the speaker. Ensure that unnecessary devices are turned off.
  3. If you receive a call on your phone, the speaker may start making static noise. Check your phone if the audio you’re listening to gets disrupted.

 

How to factory reset JBL Charge 4?

To factory reset JBL Charge 4, turn off and on your device or simultaneously hold the Bluetooth and volume (+) button.

 

Below, we discuss these methods step-by-step:

 

Method 1

  1. Press the Power button.
  2. Simultaneously hold the Bluetooth and volume (+) button.
  3. Keep pressing it until the speaker turns off.
  4. Turn on the speaker by holding Press.
  5. Now that the speaker has been turned on, it is reset. It will now be in the pairing mode.

 

Method 2

  1. Press the Power button to turn on the speaker.
  2. Press the Volume (+) and Play buttons simultaneously.
  3. Keep holding them until the device turns off.
  4. Turn on the speaker by pressing the Power button.
  5. The device has now been reset and is ready for pairing.

 

Method 3

  1. Press the Power button.
  2. Turn off the speaker.
  3. Wait for around 20 seconds.
  4. Turn the device back on.

 

Note: The first two methods are called “hard reset,” while the third method is usually called “soft reset.” They all work well to reset your device and bring it back to the pairing mode.

 

JBL Charge 4 not connecting to PC

JBL Charge 4 may not be connecting to your PC if the Bluetooth option hasn’t been turned on –  on your computer.

 

This issue is fixed in the following way:

  1. Go to Start.
  2. Click on the Settings option (it has a small gear logo beside it).
  3. Select Bluetooth and other devices.
  4. Toggle on.
  5. Now click on the plus button on the top.
  6. Turn on your speaker.
  7. Click on the Bluetooth logo.
  8. Now pair the Bluetooth device.

 

JBL Charge 4 not connecting with iPhone

The reason why your JBL Charge 4 is not connecting with your iPhone is because of electromagnetic interference. Such disruptions cause glitches, making it difficult for the device to connect strongly with the speaker.

 

There are several electric devices around you. When they are “on,” they give out electromagnetic waves/signals. These waves disrupt your connection.

 

To fix the issue:

  1. Turn off all the electric devices.
  2. Turn them on one by one to check which device is creating more problems.
  3. Turn off the device that has been identified as the troublemaker.

 

Also, if you haven’t installed updates on your iPhone, the device may start exhibiting weird behavior. So, get it updated and then reconnect.

 

  • If it still doesn’t connect, turn off the phone
  • Wait for another 20 seconds
  • Switch it one
  • The speaker will get connected now
  • In case the problem persists, forget the pairing
  • Turn off the speaker
  • Turn them on
  • Connect the two devices

 

The speaker will now work. In case it doesn’t, it means that they are not compatible with the model of iPhone you are using. A customer representative at the Apple store could better tell you about the device’s compatibility.

 

JBL Charge 4 not connecting with Samsung Galaxy phone

The reason your JBL Charge 4 is not connecting with the Samsung Galaxy phone is because the speaker is not within the Bluetooth range. Other possible reasons for this issue could be the speaker’s low battery or the fact that the phone’s Bluetooth isn’t turned on.

 

To fix the issue:

  1. Bring the speaker and the phone/laptop closer together.
  2. Connect the two devices now.
  3. Check if the phone’s Bluetooth is open. If it’s not turning on, restart your phone and then check.
  4. Get your speaker charged, as a low battery also creates this issue.
  5. Your speaker should easily connect now.

 

Important Tip: Also, get your phone updated timely. The speaker may not connect to it if the updates are not installed.

 

If the speaker doesn’t get connected even after you have followed all the above steps, you should ask the customer service representative at a Samsung store whether the phone is compatible with the speaker. If it is the case, you will have to get a new set of speakers from another brand.

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