Why does my Oculus Quest 2 keep turning OFF by itself?
Your Oculus Quest 2 keeps turning OFF due to drained batteries, a malfunctioning proximity sensor, or a pending software update.
- Drained batteries
- Malfunctioning proximity sensor
- Pending software updates
The batteries could be completely drained or could lack a sufficient level of charge. You will have to recharge them to prevent Oculus Quest 2 from turning OFF by itself.
Malfunctioning proximity sensor
The proximity sensor monitors your usage of the headset. A faulty sensor causes your Oculus Quest 2 to switch OFF by itself.
Pending software updates
Outdated software can also cause the Oculus Quest 2 to turn OFF by itself. You can easily update it.
How do I stop my Oculus Quest 2 from turning OFF?
You can stop your Oculus Quest 2 from turning OFF by recharging the headset, performing a factory reset, or executing a hard reboot.
These minor issues can be easily resolved by following the instructions given below.
Recharge the headset
- Locate the power charging port on the lower left side of your device.
- Peel OFF the wrap that protects the port. You will find the USB-C slot and headphone port next to each other.
Plug the USB-C cable into the wall adapter and the other end into the Oculus headset. The indicator light will turn green when the headset is fully charged.
Perform a factory reset
- Press and hold the Volume down and Power buttons for about ten seconds.
- Highlight the Factory Reset option using the volume buttons.
- Press the Power button to confirm your selection.
- Restart your Quest 2.
Press and hold the Power button for about 10 seconds.
Why Oculus Quest 2 keeps turning OFF with full battery?
Your Oculus Quest 2 keeps turning OFF with full battery due to a pending software update, a dust-covered proximity sensor or an enabled Auto-Wake feature.
These glitches can be easily resolved in the following manner.
- In the Oculus menu, go to Quick Settings.
- On the top right corner, click on Settings.
- Select System.
- From the left side of the menu, click on Software Update.
Dust-covered proximity sensor
- In your headset, locate the proximity sensor that is situated between the lenses.
- Cover the sensor with your thumb and observe if your device gets turned ON.
Wipe the dust with a dry microfiber cloth.
Disable auto-wake feature
- Connect your device to your phone.
- Open the Oculus app.
- Select Devices.
- Click on your Quest 2 headset.
- Select Settings followed by Power.
- Toggle OFF the Auto-Wake feature.
Why Oculus Quest 2 keeps turning OFF and ON while charging?
Your Oculus Quest 2 keeps turning OFF and ON while charging due to a pending firmware update, the silicone cover over the foam interface, or an enabled tracking feature.
Firmware problems can be solved by following the instructions given below.
- Put on your Oculus headset.
- Press the Oculus button on the controller to your right.
- On the menu screen, click the clock icon.
- On the top right, select Settings and then select System.
- On the left side of the menu, click on Software Update.
Click the Download Update button.
Remove the Silicone cover
Remove the silicone cover from the facial interface gently.
Disable tracking feature
- Go to Settings.
- Select Device.
- Toggle to turn OFF the tracking.
Why Oculus Quest 2 turns OFF when not plugged in?
Your Oculus Quest 2 turns OFF when not plugged in due to a pending factory reset via your phone, an overheated battery, or dirty charging ports.
These are minor problems that can be overcome with ease.
Factory reset using your phone
- Open the Oculus app on your phone.
- In the menu at the bottom, click on Devices.
- Tap the headset connected to your phone.
- Click on Advanced settings.
- Tap Factory Reset followed by Reset.
- Unplug the Oculus Quest from the power source.
- Turn your Oculus Quest 2 OFF.
- Plugin the Oculus Quest after about 10-15 minutes.
Clean the charging port
- Use a can of compressed air to blow out the dust.
- Wrap a small bit of cotton around a wooden toothpick and dip it in isopropyl alcohol
- Insert the toothpick gently into the port and twirl it around.
Why does my Oculus 2 have a black screen?
Your Oculus 2 has a black screen because the batteries may be completely drained, your USB and graphics drivers are incompatible, or you need to do a force restart.
How do you fix the black screen of death on Oculus?
The black screen of death on Oculus can be fixed by disabling the Oculus Guardian feature, recharging the Oculus headset, or disabling the auto wake feature.
Oculus issues have numerous solutions. Some of these are given below.
Disable the Oculus Guardian feature
- Go to Settings and select your headset.
- Click on More Settings followed by Advanced Settings.
- Select Enable Developer Mode.
- In the Developer options menu, switch OFF Guardian.
Recharge the Oculus headset
- Take the original AC wall adapter and original USB-C cable from your unit box.
- Plug the USB-C cable into the left side of the headset and the other end into the wall adapter.
The charging light is turned ON and turns green when your Oculus is fully charged.
Disable the auto wake feature
- Open the Settings menu and tap Device.
- Click on Power.
- Locate Auto Wake and turn it OFF.
- Restart your Oculus.
Why does my Oculus Quest 2 keep going to sleep?
Your Oculus Quest 2 keeps going to sleep because of a faulty USB cable, a duplicate charger, or a malfunctioning power source.
Follow the instructions given below to resolve the said issues.
- Faulty USB cable
- Examine the USB cable at close quarters to detect any fine fissures.
- Replace the damaged USB cable with a new one.
- Use an original charger
- If your charger gets damaged, purchase a new one from the authorized dealer. Always use a certified charger.
- Refrain from using a duplicate charger as it damages the headset and hinders its charging.
- Malfunctioning power source
- Insert the charger into a different power source
- Use a power adapter to connect the charger.
Why does my Oculus Quest 2 keeps turning OFF when playing games?
Your Oculus Quest 2 keeps turning OFF when playing games due to a poor Wi-Fi connection, an irregular light source, or an enabled Oculus Guardian.
These issues may sound technical but can be easily resolved if you follow these instructions.
- Poor Wi-Fi connection
- Unplug the modem and router.
- Connect the cords after 30 seconds.
- Pair your Oculus Quest 2 with your phone.
- Connect with your internet service provider to increase the bandwidth or upgrade your internet plan.
- Irregular light source
- Turn OFF your Oculus Quest 2.
- Check the brightness of the lighting in your surroundings.
- Adjust the levels if the lights are too bright or too dim.
- Switch ON your Oculus Quest 2.
- Disable Oculus Guardian
- Go to Oculus Settings.
- Select More Settings.
- Click on Advanced Settings.
- Sign in to your account if you are prompted.
- Go to Settings.
- Select See All.
- Under the Developer option, turn OFF the toggle key next to Guardian.
Why my Oculus Quest won’t turn ON?
Your Oculus Quest won’t turn ON because of a loosely connected charging cable, a faulty pairing of the Oculus app and your unit, or a pending hard reboot.
Most minor problems can be resolved with the solutions shared below.
- Loose connection of the charging cable
- Check whether the charging cable is inserted securely in the power socket.
- Unplug the cable from the power source and then plug it in firmly.
- Faulty pairing of the Oculus app and your unit
- Turn ON the Oculus Quest 2.
- Hold the Oculus near your phone.
- Ensure Bluetooth is switched ON.
- Connect your phone to the VR headset via the Oculus app.
- Hard Reboot
- Hold down the Power button for ten seconds to allow the Oculus Quest to turn OFF completely.
- Press the Power button after a minute to activate the Oculus Quest
What does blinking red light mean on Oculus Quest 2?
The blinking red light on Oculus Quest 2 means the headset battery is running very low, a faulty power socket, or an incompatible charging cable.
This is a minor issue and can be resolved with ease in the following manner.
Charge the headset battery
- Plug the USB-C cable into the port on the left side of the headset.
- Plug the other end of the cable into the wall adapter. The battery meter flashes an orange light indicating the charging process.
- Once the light changes to green, you can unplug the cable.
Faulty power socket
- Check the power socket for any damage.
- Plug the charger into another power supply outlet.
- If you see the orange light flashing, continue the charging from the same outlet.
Incompatible charging cable
- A duplicate cable will not function properly.
- Check your cable to see if it is a certified one.
- If it is a duplicate one, replace it with an original one.
Why does Oculus Quest 2 keep disconnecting from Wi-Fi?
Your Oculus Quest 2 keeps disconnecting from Wi-Fi due to weak internet connectivity, corrupt Oculus drivers, or a pending power cycle of the router.
You can overcome these problems by following the solutions mentioned below.
Weak internet connectivity
- Disconnect other devices using the same Wi-Fi bandwidth.
- Ask your internet service provider to upgrade your bandwidth. If you are using Quest 2 for regular gaming, you will have to upgrade the bandwidth from 2.4 GHz to 5GHz.
Corrupt Oculus drivers
- Go to the official Oculus website.
- Double-click on the driver’s set-up file.
- Follow the on-screen prompts to update the Oculus drivers.
Power Cycle the router
- Unplug the router as well as the modem from the power supply socket.
- After 30 seconds, plugin the modem first.
- Turn ON the power supply to the router after 1 minute.
- When all the panel lights on your cable modem turn green, test your internet connection.
Why is my Oculus Quest 2 stuck on 3 dots?
The Oculus Quest 2 is stuck on 3 dots because of outdated software, VR headset issues, or a changed Oculus account password.
There are various solutions to update software and restore default Wi-Fi settings in the following manner.
- Put on your Oculus Quest 2.
- On the right controller, press the Oculus button.
- On the bottom left of the universal menu, click on the Clock icon.
- Select Settings in the Quick Settings menu.
- Tap on System.
- From the left-hand menu, select Software Update.
- Select Download Update.
VR headset issues
- Go to Settings in the Oculus app.
- Click on the erroneous VR headset.
- Connect your smartphone to the VR headset using Bluetooth.
- In the Oculus app, go to Wi-Fi settings.
- Now connect the headset to your Wi-Fi.
Changed Oculus account password
- Open the Oculus app on your phone.
- On the top left, tap on your profile image.
- Click on Account settings.
- Tap Change Oculus password.
- Key in your old password.
- Input a new password and repeat the same to confirm.
Why is my Oculus Quest 2 stuck on the loading screen?
The main reason why a Oculus Quest 2 can get stuck on the loading screen due to outdated Oculus software, a pending factory reset, or you need to connect Quest 2 to a PC.
Outdated Oculus software
- Open the Oculus menu with your touch controller.
- Go to Quick Settings followed by Settings.
- Select Software Update. Alternatively, you can download updates through your phone.
- Hold the Volume and Power buttons simultaneously for at least 10 seconds.
- In the new menu that appears on the Oculus Quest, select the Factory reset option.
- Press the Power button firmly to confirm the reset.
Connect Quest 2 to a PC
- Download the Oculus PC app from the official Oculus website.
- Install the program and open it.
- Follow the on-screen prompts.
- Login with your account credentials.
- Connect your Quest headset to your PC with an Oculus link cable.
- In the Oculus app, select Devices from the left-hand side of the menu.
- Press Add Headset.
- Press Quest 2 followed by Continue and Link (Cable).
- Once you see the Connect your headset screen, plug the link cable into your PC and Quest 2 headset. A green tick on the screen confirms the connection.
Oculus Quest 2 won’t load the home screen
Your Oculus Quest 2 won’t load home screen due to an overactive proximity sensor issue, a stuck Oculus app on the loading screen, or a pending reset using the bootloader menu.
Stubborn home screen issues can be resolved in the following ways.
Overactive proximity sensor issue
- Remove your Oculus headset.
- Then cover the proximity sensor with your thumb or opaque tape.
- If a gap appears in the foam on the sides of your headset, you have to repair it.
You can also disable the proximity sensor via Side Quest.
Stuck Oculus app
- Open the Oculus app on your PC or smartphone.
- Try to locate the game/s that appear to be actively downloading or updating.
- Cancel the download or update.
- Launch the game/s from the app.
Your home screen issue is resolved if the game appears on your headset.
Reset using the bootloader menu
- Press the Power and Volume buttons at the same time for 10 seconds.
- In the menu screen, use the Volume buttons to navigate to Power OFF.
- Turn OFF your headset.
- Select Exit and then select Boot Device.
- Press the Power button.