Why does my laptop keep saying hmm, we can’t seem to reach this page?
The reason why your laptop keeps saying “hmm, we can’t seem to reach this page” is because your DNS cache is outdated, Wi-Fi is disconnected , or your anti-virus software is blocking your internet connection.
Table of Contents
Causes
- Outdated DNS cache
- Internet connectivity problems
- Anti-virus software
Outdated DNS cache
Your DNS cache contains IP addresses and other data about the sites you visit for easier loading in the future. If this data becomes outdated, it will cause webpage loading issues.
Connectivity problems
Of course, it is possible that there is nothing more to your webpage loading issue than a poor internet connection. Connect your device to a stable connection to solve this issue.
Anti-virus software
Anti-virus software is useful, but it can also be inaccurate from time to time- it can block your laptop from loading sites that aren’t actually harmful at all.
How do I fix my laptop’s “hmm, we are unable to reach this page” screen?
You can fix the “hmm, we are unable to reach” screen by restarting your internet connection, disabling anti-virus software, changing your DNS servers, or clearing your DNS cache.
Restart your internet connection
Your first instinct- when you face an issue like this- should be to attempt restarting your Wi-Fi router. Do this even if your internet connection was working when the error popped up on your screen. Restarting your connection starts a fresh attempt at loading the webpage your laptop failed to load- it’s why it works most times.
Disable anti-viruses
Anti-virus software can be pretty useful when it comes to protecting your PC from loading harmful sites. However, often at times, they’re pretty inaccurate as well- they block your laptop from loading sites that aren’t actually harmful.
This is when you’ll see the “hmm, we can’t seem to reach this page” issue pop up. Disabling your anti-virus software temporarily will let you load the page.
Change your DNS server.
Your ISP (internet service provider) automatically assigns DNS servers to you. However, if these ones aren’t working for you, you have the option of switching to some other server.
Please follow these steps:
- In windows, find the control panel
- Now, find network and internet options
- Scan the menu to find “network and sharing center.”
- Click “change adapter settings.”
- On the menu that pops up, click on your internet connection and select “properties.”
- A pop-up will appear from where you can change your DNS server.
Clear DNS cache
DNS cache is sort of like an archive for data you probably won’t ever need. It stores things like IP addresses and other data of the sites you visit. Clear this data out from time to time to ensure that your searches load smoothly.
Why does my laptop keep saying this site can’t be reached?
The reason why your laptop keeps saying “this site can’t be reached” is because the browser cache is full, DNS cache is outdated, or a corrupt browser extension is installed.
Causes
- Your browser’s cache is full.
- Your DNS cache is outdated.
- Some browser extension is malfunctioning.
Malfunctioning browser extension
All browsers allow extensions to extend their functionality. Sometimes, however, an extension may stop your browser from loading your web pages. In these cases, try removing (and later re-adding) such extensions.
Outdated DNS cache
DNS cache stores data like IP addresses and other data of the sites you visit- data you probably won’t ever need. Clear this data out from time to time to ensure that your searches load smoothly.
Your browser’s cache is full.
Browser cache contains cookies and other data about your previous searches to speed up future loading. When this storage clutters up, it can slow down your browser and sometimes cause webpage loading failures. Clear this storage in your browser’s settings to resolve this issue.
Why does Microsoft EDGE keep saying “can’t reach this page”?
The reason why your edge browser says “can’t reach this page” is either that that website is facing technical difficulties or because your internet connection is weak.
Causes
- Weak connection
- The website is facing technical issues
Connectivity issues
The first thing you should screen for when your edge browser fails to load a webpage is whether your device is connected to a strong and stable connection. If not, try restarting your Wi-Fi or connect to a different connection to re-load the webpage.
Website is down
If your browser fails to load a webpage, your device isn’t necessarily at fault, and neither is your browser. When websites go through maintenance updates or other technical issues, no one can access them. So, when you face an error while loading a webpage, there’s always a chance that you’ve caught that site at a bad time.
How to fix my Google Chrome that keeps saying, “hmm, we are unable to reach this page”?
To fix the “hmm, we are unable to reach this page” error on chrome, you need to restart your router, clear browser cache, or temporarily disable your anti-virus software.
Restart your Wi-Fi router
One obvious reason why chrome might fail to load your webpage is that your device isn’t connected to a stable and strong internet connection. To check whether this is the reason you’re facing this problem, try restarting the Wi-Fi router or connecting to some other stronger connection.
Clear out your browser’s cache
Your browser’s cache contains data regarding your previous searches, so that future loading is quicker on those websites. However, this cache can quickly clutter up and slow down your browser- sometimes causing webpage loading failures. Go to your browser’s settings and clear out this cache to fix this problem.
Temporarily disable anti-virus software.
Anti-virus software can sometimes inaccurately block you from loading harmless websites. A quick workaround for such issues is to temporarily disable your anti-virus software and then enable it again once you’re finished with your work.
How do I fix webpage loading issues on Windows 10?
To fix your webpage loading issues on Windows 10, enable your DNS client.
Upgrading to Windows 10 sometimes disables your windows client. Re-enabling it will solve your issue- here’s how you can do it:
- Use Cortana to search for something in windows 10
- In the search results, find “run as administrator” and select it.
- Locate the DNS client from the list of servers that will open on the right
- Click on DNS client and select “start.”
- This will enable your DNS client and resolve your issue.
How do I fix webpage loading issues in Windows 11?
To fix webpage loading issues on windows 11, either change your DNS server or clear browser cache or DNS cache.
Browser cache
Browser cache can sometimes clutter up and slow down your browser- resulting in loading issues like these to prop up from time to time. Clearing the cache out will help you with this.
Change your DNS server.
Your ISP (internet service provider) automatically assigns DNS servers to you. However, if these ones aren’t working for you, you have the option of switching to some other server.
Here are the steps:
- In windows, find the control panel
- Now, find network and internet options
- Scan the menu to find “network and sharing center.”
- Click “change adapter settings.”
- On the menu that pops up, click on your internet connection and select “properties.”
- A pop-up will appear from where you can change your DNS server.
Outdated DNS cache
DNS cache stores data like IP addresses and other data of the sites you visit- data you probably won’t ever need. Clear this data out from time to time to ensure that your searches load smoothly.
My webpage won’t load even though I reset my connection- Why?
The reason why your webpage might not load even though you reset your connection is that the website you’re trying to open is undergoing maintenance.
When websites face technical difficulties or undergo serious maintenance, people are temporarily unable to access them even with perfect internet signals. If you can’t figure out why you can’t load a particular site, wait for a while and try loading it again.
My webpage isn’t loading; it showing ERR_CONNECTION_RESET- how do I fix this?
To fix this issue, either clear your browser’s cache or temporarily disable your anti-virus software.
Browser’s cache
Your browser stores cache data to speed up future searches. Ironically, though, this can sometimes cause your browser to run slower and have trouble loading new web pages. Clear the cache clutter from your browser to resolve this problem.
Anti-virus software
Anti-virus software sometimes misidentify certain webpages as harmful and block users from accessing them. Try disabling such software temporarily to get around this problem.
I lost connection while loading a webpage- what do I do?
If you lose your connection while loading a webpage, try restarting the router and clicking “refresh page” on your web browser.
When you lose your connection while loading a webpage, the only way you can restart your page-loading process is by ensuring that you’re connected to a strong and stable connection. Once you’ve got this, hit the refresh icon on your web browser to load the page.