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How to Fix a Dell Laptop that is Not Charging

Why is my Dell Laptop not charging?

The main reason why your Dell laptop isn’t charging could be because of a faulty charger or wire breakage.


Many Dell laptops have discovered that their batteries can no longer be charged. Regardless of whether an AC adapter is connected to their device, the battery bar on their laptop indicates that it is not charging.

This problem may irritate you. It renders your Dell laptop inoperable in the absence of an AC adaptor. And it isn’t easy when you have to operate your laptop somewhere without a power outlet!

Dell laptop AC converters contain LED lights that information when your laptop is charging. It should appear when you insert it into a charging station and attach the charging side to your laptop’s dock connector. The LED sometimes goes out or turns off whenever you attach the charger to the laptop.


Possible Issues

  • a faulty charger
  • faulty electrical outlet
  • Wire breakage
  • Connectivity Error


Troubleshooting Table

Problem Quick Solution
A faulty charger Examine the AC adapter, cords, and charging socket for any signs of damage.
Faulty electrical outlet Check that the power outlet is operational.
Wire breakage Connect and reattach the power wires as well as the AC adapter.
Connectivity error Disconnect and reconnect the charger’s cords from the charging device.


Why is my Dell laptop plugged in and not charging?

The reason your Dell laptop is plugged in but not charging could be because of a faulty charger or a socket outlet issue. Other reasons include a broken extension cable, low battery or flawed software.


If you discover battery problems on your system, the first step you should take is to launch the troubleshooter.

If the problem remains after using the troubleshooter, you may need to change your batteries, AC converter, or both.


Attach your power adapter and battery

Reconnecting your AC converter and laptop batteries is a very simple and efficient solution to resolve this problem. To accomplish this:

  • Turn off your laptop
  • Remove your laptop’s power adapter and batteries
  • To remove the remaining juice from your laptop, click and retain the power switch for ten seconds
  • Attach your laptop’s battery and power adapter
  • Turn on your laptop and verify whether the batteries can be recharged


Connect your laptop to a power outlet

Since you are utilizing a power strip, it is conceivable that your laptop batteries can’t be charged. It may have an impact on the adapter’s operation.

Turn down your laptop and plug the AC adapter instantly into a plug socket. Then restart your laptop to verify whether the issue has been resolved.


Attempt another AC adaptor

A malfunctioning AC adaptor might cause the problem. You might try charging your laptop battery with some other AC adaptor to see if it works. If the newer AC adapter functions for you, the previous one should be changed.


Dell laptop not charging


how to fix a Dell laptop that won’t charge or turn on

To fix a Dell laptop that won’t charge or turn on, replace the charging cable, replace the battery driver or update your BIOS.


Don’t be concerned. Following are a few suggestions to help you resolve this problem. You might not be required to try all of them. Make your way through the list unless you discover something that works for you.


The laptop battery is not charging to 100%

If your laptop battery drains and charges normally but can’t reach 100% or becomes stuck below 100%, it may have a defective cell.

Otherwise, there might be a problem with the power control configurations or a program calibration problem.


While you remove the adapter, the laptop battery charges but then turns off

If your laptop closes down entirely after disconnecting the AC adapter despite charging normally, your battery may have died.

This occurs when your laptop battery is entirely depleted. If your laptop battery reaches 0% and cannot be recharged, your computer will refuse to enable the program to utilize that battery once more.


Replace the charging cable and the battery

When you have a laptop that is connected in but not recharging, the very first step you should do is reattach the AC adapter and batteries to see whether this procedure works.


Follow these instructions to carry out the procedure:

  • Shut off your laptop and disconnect the power cord
  • Disconnect your computer’s power supply and batteries
  • To free the device’s left charge, click and retain the Power button for ten seconds
  • Attach your laptop’s battery and power adapter
  • Connect the power cord to the laptop and switch it on to see if the issue has been resolved


Replace your battery driver

The incorrect battery driver causes the connection not to recharge the Dell problem. Considering this, you can attempt upgrading your battery driver to resolve the problem.


  • Right-click the good usage on the taskbar and select the Server Manager option from the menu that appears
  • Locate and select Batteries in the Device Control window
  • Locate and right-click the Windows ACPI-Computer Control Strategy Batteries device in the enlarged battery list, then choose Uninstall
  • From this one, select Activity and then Check for component updates
  • Right-click the Windows ACPI-Computer Control Strategy Battery once more after enlarging the Batteries. In the next box, click Upgrade Driver Firmware and immediately check for upgraded driver software selection. Following that, Windows will look for compatible battery drivers for you.


BIOS must be updated

The BIOS (Basic input/output system) program handles the link between the operating system and the laptop hardware components.


Incorrect BIOS settings might occasionally cause the Dell laptop connected to a not charging problem.


In this scenario, you can resolve the problem by updating the BIOS. To upgrade BIOS, go to Dell’s authorized website and obtain the most recent BIOS version, then install it on your machine. Then, to upgrade your current BIOS version, follow this comprehensive tutorial.


Dell laptop won’t charge to 100

If Dell laptop won’t charge to 100, it usually signifies that your adapter is failing or that you have destroyed the power strip on the back of the laptop in which the charger goes in.


A breakdown in the charge connection on the motherboard may have occurred on extreme occasions.


  • Set the power control strategy to normal and see if the problem goes away
  • Once the battery is completely charged (99%), restart the laptop and access the BIOS panel to verify the battery and AC adapter condition
  • Select power control, Primary Battery Setup, Activate Normal Mode and verify the customized charge limit in the BIOS display


Dell Inspiron is not charging

If Dell Inspiron is not charging after being plugged in, it could mean that a surge suppressor is preventing it from charging. The shield does this to safeguard the battery.

To ensure that this simple aspect is not causing the problem, turn off the machine and connect it straight to a wall socket.


Replace the power adapter

  • Another cause of your Dell laptop not charging yet connected is a malfunctioning AC adapter
  • When plugged into electricity, a buzzing sound is a frequent indicator of a malfunctioning adaptor
  • Whether the AC adapter is silent, it might be defective or incompatible
  • To validate, try charging the Dell battery with a separate AC adaptor


Dell XPS is not charging

If Dell XPS is not charging, you can try running the energy troubleshooter or update the battery adapter.


In certain circumstances, problems with the BIOS in Windows 11 might also create problems with your laptop charging regularly.

Most current laptops have strong backup batteries, even though you must charge them at least two times a day for them to operate for a maximum of eight hours. However, some consumers have stated that their Dell XPS 13 does not charge.

This is a big issue since the battery’s actual charge would quickly deplete. Your first step should be to look for issues with the charging adaptor. Check to see whether it’s correctly connected in and for any breakage.

Dell Alienware not charging

If Dell Alienware is not charging, we recommend that before proceeding with debugging, it is crucial to note that this error is more likely to occur on batteries over one year old, as well as when the client utilizes the battery connected most of the time.


Here’s how to proceed:

  • Check that Desktop Mode is turned off
  • Desktop mode is only possible when the OSD controller is loaded, part of the Quickset program on Dell computers
  • Only do an ePSA test on the battery
  • Restart the computer
  • While the machine is booting up, begin tapping the F12 key
  • Enter after selecting Diagnostics from the menu
  • The diagnostics will be carried out automatically
  • Click Here to do an online diagnostic
  • Enter the BIOS and check the Main tab to ensure that the AC Adapter is correctly detected
  • If the AC Connector is not correctly identified, unplug and reattach it while in the BIOS
  • In the BIOS, go to the Settings option and look at the battery condition
  • Disconnect the system’s Charging cable
  • Disconnect the AC Adapter and the local outlet extension cords
  • Unplug the system’s battery
  • Hold down the power button for thirty seconds
  • Replace the battery
  • Reconnect the AC Adapter to a socket and the device

Ernie Lo

Ernie Lo is a qualified web designer and web developer. He works as an IT support technician and website manager at Benleigh Vending, and he also fixes vending machines.

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